Records Management Software Built Specifically for Residential Children’s Homes and Supported Accommodation
Sue Solutions’ founders worked within residential childcare and experienced first-hand how much time was being lost to paperwork, compliance and administration. Sue was developed to make those responsibilities easier to manage without adding unnecessary complexity.
Today, more than 1,000 homes across the UK use Sue to manage records, compliance and day-to-day operations.
Why Homes Choose Sue
Residential childcare generates a constant flow of information. Daily records, incidents, medication, care plans, safeguarding concerns, staff management, training, health and safety checks and finances all need to be recorded accurately and kept accessible.
Sue brings those areas together within a single platform. Staff have one place to work, RIs have immediate visibility of what is happening across the home, and senior leaders can access the information they need without relying on spreadsheets, emails or manual reporting.
Built for Compliance
Built on the Children’s Homes (England) Regulations 2015 and Ofsted’s inspection expectations, Sue has been designed with the wider UK regulatory landscape in mind. Whether your service is inspected by Ofsted, CIW or SCSWIS, Sue supports providers to evidence quality, compliance and continuous improvement.
When inspections take place, homes can access the information they need quickly and confidently because it is already organised and up to date.
Developed by a Team That Understands the Role
We understand what Registered Managers and Responsible Individuals carry because we worked in the sector before we built software for it.
Sue has evolved alongside the homes that use it. Over the last eleven years we have listened to feedback, responded to changes in regulation and continued to invest in the platform. Sue V2 is the result of that work, rebuilt from the ground up to support the way children’s homes and supported accommodation services operate today.
What Sue Covers
- Daily records, care plans, incidents, medication and key work
- Safeguarding and compliance management
- Health and safety checks, audits and maintenance tracking
- Staff records, recruitment, training and rota management
- Budgets, petty cash and financial oversight
- Reporting tools for Registered Managers, Responsible Individuals and Directors
Book a Demo
The easiest way to understand Sue is to see it in action.
Book a demo and we’ll show you how homes across the UK are using Sue to improve oversight and reduce administrative workload.