Product Description
Pivotell® Advance GSM Automatic Pill Dispenser with alert messaging
This medication dispenser sends text messages to up to three family members or carers to confirm that medication has or has not been dispensed from the device at the medication time. If necessary, this enables appropriate action to be taken to check on the wellbeing of the user before a potentially adverse event occurs.
If the user has a mobile phone he or she can be sent one of the warning messages. The Advance GSM dispenser will also send an additional e-mail to one family member or carer.
The full list of warning messages are:
Dose not taken (if not tipped, one halfway through the alarm time and one at the end of the alarm time)
Dose Dispensed
4 doses only remaining in the medication tray
Dispenser has been left upside down
Low battery
Device error
Patent Nos: SE 535 462 C2 and US 9,027,787, B2 apply
Registered with the MHRA as Medical Device: Class 1
The Pivotell Advance GSM dispenser includes all of the enhanced security and display features of the Pivotell Advance dispenser and a GSM module which transmits text messages to up to three designated contacts (typically family members) and an e-mail if medication has not been dispensed from the device at the medication time. This enables appropriate action to be taken to check on the wellbeing of the individual before a potentially adverse event occurs.
It can be easily filled and programmed by the user, relative, carer or pharmacist to dispense pills up to 24 times a day. At the pre-programmed times, the dispenser rotates, the alarm signal is heard, and the correct dosage comes into view through the opening in the lid. The alarm can be programmed to ring for up to 5 hours.
Security – a self-locking shutter over the lid opening prevents access to the medication tray except at the alarm time. This prevents the possibility of double dosing or the forced movement of the medication tray by the user.
Display – the LCD display is visible though the lid.
Start Delay and Stop functions – Delays activation or deactivates dispenser – useful for those using multiple dispensers and to allow pharmacists or family members to fill in advance away from home.
Upside-down – the tray will not rotate if upside down. When upright it will move to the correct dose for the time & date at the next alarm time.
This also allows for the possibility that the dispenser could be transported upside down. If a dosage time occurs when the dispenser is upside down it will alarm as usual but the tray will not move forward. If the dispenser is upside down for some time the dispenser will record on how many occasions it should have rotated and when returned to the upright position will move to the correct position for the next scheduled dose so that the correct medication for that time will be presented.
Product Features
- The SIM card
A SIM card is supplied with the Pivotell GSM dispenser which will pick up the best mobile network signal in any given area. This requires the Pivotell GSM dispenser to be located in an area with at least one active mobile network. - We supply an all inclusive SIM card – no need to top up, with all messaging included for 6 months (ex VAT) for £62.50 paid by Direct Debit (payment taken by Go Cardless). First payment will be taken as soon as you set up the Direct Debit. The Direct Debit will renew every 6 months. Cancel with 30 days notice prior to the renewal.
- Average daily cost: 34 pence. We will email you to set up the Direct Debit of £62.50 via Go Cardless. Please look out for an email from Go Cardless on behalf of Pivotell. Please note: the dispenser cannot be despatched until the direct debit has been set up.
- PAYG sims: If you have previously been supplied with a Pay as You Go SIM, top up here: Roaming SIM card Top-Up
Messaging cost comparison
- SIM Type:
- Pay As You Go
- Pre-paid for 6 months
- ex VAT
- Cost (Direct Debit)
– - £62.50
- Cost per message
- £0.125
– - Average cost per day: 4 alerts/day
- £0.50 £0.34
- GoCardless process Direct Debit payments on behalf of other businesses and organisations, effectively acting as a ‘master merchant’. When you pay by GoCardless they collect payment from your account into their own. These funds are then remitted on to the merchant you are paying.
- You are covered by the Direct Debit Guarantee. For further information > PivoTell Administration Centre
- The dispenser is programmed online using the Pivotell Administration Centre.
- The Administration Centre provides reports on the user’s Medication Compliance, for example, it records the actual times when medication has been dispensed and when warning messages such as ‘Dose not taken’ have been sent.
- The full communications history between the device and the Administration Centre can be monitored.
Main Features:
- The Pivotell® Advance GSM dispenser has many advanced features including:
- Security – a self-locking shutter over the lid opening prevents access to the medication tray except at the time that medication is programmed to be available. This prevents the possibility of double dosing or the forced movement of the medication tray by the user .
- Display – the LCD display will be visible though the lid allowing the user and carer to view: the date and time, the time that the next dose is due, the number of doses remaining, the battery level
- Batteries – It will be possible to use both Alkaline AA and re-chargeable batteries.
- Upside Down – if a dosage time occurs when the dispenser is upside down it will alarm as normal but the tray will not move forward. Then when it is returned upright it will move to the correct position for that time of day.
- Daily Alarm Times – 1-24.
- Compartments – 28.
- Two or more compartments can be programmed to alarm at the same time (for those with many or large pills).
- Start delay function – delays activation to allow pharmacists or family members to easily fill in advance away from the user’s home.
- Stop function – deactivates dispenser – useful for those using multiple dispensers in the home.
- A Pharmacy label carrier and label case is supplied (to comply with Royal Pharmacy Society of Great Britain labelling requirements) .
- Day / time discs supplied (for 1 / 2 / 3 / 4 times daily dosage and one blank disc for five or more doses per day).
- Battery life – 12 months .
- Battery level meter and warning indicator .
- Secure battery case cover to deter tampering (screw provided)
- Spare trays, lids and time discs available for off-site filling by family members or pharmacists.
- Four different alarm sounds.
- Flashing light for those with hearing impairment .
- Lockable – only the medication due can be accessed by the user
- Can be Telecare enabled (e.g. Lifeline / Carephone / Sayphone systems) with Alarm Response Centre response.
Other Product Details
Preferred Customer Size (users): 1000+
Preferred Organisation Size: Single site or small office
Hardware Compatibility: Desktop
Pricing: Price per unit
Customer Support: Mon-Fri 9-5
Company Location: UK Based
