Product Description
MyHelpa can create increased capacity from your existing team through our unique algorithm that redefines the way that homecare is scheduled. Carer are rostered more efficiently with less down time, so they earn more. Clients enjoy improved continuity of care and agency turnover grows too.
MyHelpa will help supercharge your homecare business with our scheduling superpowers.
Product Features
- MyHelpa provides the following features for domiciliary care, complex care, supported living and live-in care.
- Rostering – using an AI solving co-pilot to help the team assign the best staff quickly
- HR – providing staff records and compliance data including visas and DBS
- Absences and Bradford factor – record absences including annual leave and sickness.
- Training – recording of staff training records with expiry reminders
- Client, Family & Professional access – add your own customised roles for individuals with data access rights
- Electronic Visit Verification – visit compliance with clock in and clock out information on times and GPS distances
- Billing reporting – granular and bespoke rate cards for multiple funders
- Payroll – granular and bespoke rate cards – covering care visits, travel time, mileage, office shifts (office training, meetings etc), on-call, expenses and absences
- Medication management and EMAR charts – adding prescriptions with reviews, eMar charts with medication status, ability to review and record medication errors.
- Tasks and notes – reporting of daily tasks and notes from client visits.
- Triage – alerts, incidents and accident reporting
- Form builder – build any form or assessment with our customisable form builder. Forms can be created for clients or employees.
- Roles and permissions – have as many roles as you need, these are completely customisable across both the web app and the mobile apps.
- Expenses – record additions and deductions from pay for each staff member.
- Reports and KPIs – full reporting and trending of daily, weekly, monthly and quarterly KPIs.
- Multi-branch and multi-company – multi branch and multi company in same organisation for separate reporting and also rolled up consolidated reporting.
- Dashboards – visual charts updated instantly onscreen with daily, weekly, monthly and quarterly reporting.
- Mobile apps – fully functionality on mobile apps including offline mode.
Other Product Details
Preferred Customer Size (users): Any size
Preferred Organisation Size: Any size
Hardware Compatibility: Desktop; Handheld Device Native App; Handheld Device access eg. mobile rendering
Pricing: Price per client (active)
Customer Support: Mon-Sun 8am-9pm
Company Location: UK Based
