Product Description
With this simple to use platform, health and social care can more easily collaborate to more quickly identify individual needs, facilitating quicker diagnoses and earlier interventions that align with what matters most to the patient and their families.
Haelu’s integrated care platform has been codesigned to fit alongside existing systems and processes in both health and social care.
Health and social care professional’s dashboard are designed to enable multidisciplinary collaboration and decision-making. Here users can remotely access visit records, respond to concerns and coordinate next steps in using the specifically curated features that link directly with the visit app.
The on-visit care app provides care visitors with the information they need to make every contact count. Its dynamic features ensure a streamlined visit recording process that is unique to each visit, drawing attention to the most important information and facilitating consistency in care and person-centred engagement every time.
Whether an individual is receiving domiciliary care in their home, or residential care in the community, this platform is designed to ensure each person involved in their care journey can access actionable insights and integrated, multi-disciplinary care at the right time.
Product Features
- Active symptom monitoring: Care visitors are prompted to confirm if any symptom that was present on the last visit is present on this visit. This provides a consistency and frequency to symptom monitoring.
- Raising a concern on visit: This is a digital process for care visitors to raise a concern on the platform. This is delivered directly to the dashboard users for remote review and action (Such as to create a priority observation or to log a referral).
- Priority observation monitoring: Priority observations are set by health professionals or senior social care professionals. These are highlighted within the visit app for the care visitor to record if present. This is mostly used to monitor key symptom when awaiting an intervention or if more information is needed after a concern has been raised.
- Recording in/dependency scores with activities of daily living (ADL): Codesigned with a reablement team, recording level of support needed for ADLs provides a consistent measure that can be reviewed in line with other signs and symptoms recorded to quickly identify any developing or decreasing needs.
- Referral management: Health care referrals logged on the platform and can be tracked in line with symptom progression to manage risk. Any engagement with referrals is recorded in an audit log which is visible to patients, families and social care professionals.
- Automatic Alerts: These rule-based alerts trigger notifications to key services and disciplines when certain information is recorded in the visit app. An example of these are safeguarding alerts, mental health alerts and Palliative – advanced care planning alerts.
Other Product Details
Preferred Customer Size (users): Any size
Preferred Organisation Size: Flexible to fit into any size organisation
Hardware Compatibility: Desktop; Handheld Device Native App; Handheld Device access eg. mobile rendering
Pricing: Per “patient” + platform flat fee
Customer Support: Flexible support provision
Company Location: UK Based
