Rated the UK’s leading home care management system with a 4.8 stars rating on Trustpilot, CareLineLive supports your entire care operation from rostering and payroll to compliance and family communications, all in one secure cloud-based system.
Our software features three interconnected platforms:
- Carer Companion Mobile App provides carers the tools and real time information they need to work efficiently and provide truly person centred care
- Management Platform enables integration of rostering, client and carer management, capacity planning, invoicing, payroll and real time call monitoring. Information can be interrogated to produce an array of informative reports as well as evidence for regulatory bodies
- Care Circle Portal provides service users’ family access to carer notes, observations, administered medication and visit information.
As an NHS assured DSCR supplier, we also offer free GP Connect integration, giving carers real-time access to GP records for better, safer care.
We understand that going digital can feel daunting, that’s why we provide tailored onboarding and ongoing, human support every step of the way. Whether you’re switching systems or moving away from paper, we’re here to help.
Join the growing number of providers across the UK who trust CareLineLive to help them run more efficiently and deliver outstanding care.
Clients Testimonials
We just don’t provide software, we’re a team you can count on and we’re here to help you thrive.
We know running a home care agency isn’t easy. We understand the long hours, the endless admin, the pressure to stay compliant and the growing need for efficiency, all while delivering exceptional care. That’s why CareLineLive was built by people who get it, for people who care.
We give you the tools to reduce admin, improve communication and free up time to focus on what matters most: your clients and your team.
Here’s what waiting for you:
- Fast, efficient digital rostering
- Payroll and invoice done in a few clicks
- Real-time carer attendance records and alerts for missed visits
- Announcements sent straight to carers’ apps
- Clear, simple daily schedule views
- eMAR, assessments, care planning and body maps
- Compliance for the UK regulatory authorities such as CQC
- A secured Care Circle Portal to keep families informed
- GP Connect integration for real-time medical access to GP patient summary records
- Integration with 3rd party applications such as Sage, Xero, Access CM2000, ContrOCC and more
- Optional fully managed mobile handsets
Our promise:
- No hidden costs: just fair and transparent pricing
- Real human support by phone, email or online
- Initial onboarding and ongoing support to get you set up for success
- Industry-leading uptime and reliability
Whether you’re a start-up or scaling across regions, we help home care providers at every stage, from going digital for the first time, to switching from systems that just aren’t working.
Built for home care.
Powered by people who care.
Watch ‘A day in the life’ for a home care provider using CareLineLive:
