Product Description
The Birdie platform is packed with capabilities to support with care management and care delivery, rostering, finance and people management as well as auditing and connecting with your care teams, families and third parties.
Our Care Management tools have been designed in partnership with homecare agencies just like yours to be easy to use, while facilitating responsive and personalised care. This includes real-time updates and alerts from Care Professionals straight to your Birdie inbox, a much-loved Birdie app for Care Professionals and best in class medication management tools.
Our Rostering features include auto-allocation tools and smart technology, enabling you to replicate your preferred rotas, create groups, templates and match carers to visits based on skill – all ensuring that you can prioritise continuity as you go.
We’ve developed finance tools to support agencies as they grow and take on more complex contracts. Set up new invoice, pay, travel and holiday rates in a matter of minutes with ultimate flexibility and keep your team happy by managing ad-hoc payments as well as considering National Minimum Wage requirements ahead of payroll.
We also offer auditing tools that make it easier than ever to review your progress, spot trends across your business. There’s a clear audit trail of decisions made within Birdie and Birdie Analytics offers 25 different types of reports so you can evidence the quality and responsiveness of your care at your next inspection.
Finally, from relatives to health professionals, we give you the freedom to keep a care recipient’s extended care circle informed and involved – every step of the way. Our Birdie app for care teams, Family app and dedicated inbuilt Message Centre are just some of the ways we facilitate communication throughout the care journey.
Product Features
Care Management Tools:
- Needs and Risk Assessments
- Carer App
- Inbox
- Medication Management
- PRN Protocols
- Digital Body Maps
- Client Profiles
- Secure check in/out
- Configurable care plans
- Outcomes management tools
- Assessment recommendations
- Real-time alerts
- Custom observations
- Raise alerts and concerns
- Plan and schedule tasks
Rostering:
- Travel time estimates
- Schedule by care continuity
- Record skills and training
- Configurable rota screen
- Visit templates
- Skills matching
- Travel time visuals
- Manage visits in Runs
- Auto-assign tools
- Absences, holiday and working hours
- Scheduling calendar
- Drag and drop tools
Finance:
- Invoicing
- Payroll
- Travel rates
- Holiday rates
- Funding and contracts set up
- Invoice templates
- Visit reconciliation
- National Minimum Wage top ups
- Purchase orders
- Expense management
Connecting:
- Message Centre
- Carer App
- Family App
- Third party access
Auditing:
- Full audit trails and change logs
- Custom reports
- Medication auditing
- Real-time alerts
- SMS and email notifications
- Client auditing forms
- Automated workflows
- Incident reporting
- Live reporting dashboards
Other Product Details
Preferred Customer Size (users): Any size
Preferred Organisation Size: Any size
Hardware Compatibility: Desktop; Handheld Device Native App
Pricing: Priced per hour of care delivered
Customer Support: Mon-Fri 8-8, Sat-Sun 9-6
Company Location: UK Based
