Product Description
BetterCare Finance is a fully managed solution enabling councils to offer an end-to-end digital form for financial assessment for care, uniquely bespoke to ensure 100% alignment with local charging policy and rulebases. BetterCare Finance is completely tailored to your organisation to reflect local processes and needs, even incorporating localised calculations such as Disability Related Expenses (DREs) and disregards.
It allows users to remotely complete their own assessments, while ensuring transparency, clarity and simplicity throughout. BetterCare Finance features over 20 easy-to-understand animations to guide people using the service through their financial assessment, helping with understanding and answering the questions. Users are guided through the self-assessment forms and can upload evidence to support their claims.
The technology frees up resources to allocate to the most vulnerable and complex cases, ensuring they get the attention and assistance they need. This means that the majority of people self-serve, and those that can’t do not fall through the net.
Product Features
Features and functionality:
- Self-serve financial assessment for care form.
- Full digital form for financial assessment for care.
- 100% accurate to local charging rule bases, down to the pounds and pence.
- Guidance and advice from social care professionals.
- Full remote accessibility for users.
- Dynamic and secure evidence upload.
- Flexible approach to DREs.
- Accessible user experience.
- Integration support for all back office systems.
- Over 20 animations to guide users through their financial assessment.
Outcomes:
- Keep pace with expected increase in assessment caseloads.
- Reduction in reliance on home visits.
- Greatly reduced rate of failed care packages.
- Fewer drop outs and duplication of applications.
- Reduces staff time spent completing financial assessments on behalf of service users, processing and scanning evidence.
- Reduces backlog and financial care assessment processing times.
- Resources can be reallocated to vulnerable and complicated cases.
Other Product Details
Preferred Customer Size (users): Any size
Preferred Organisation Size: Any size
Hardware Compatibility: Desktop; Handheld Device Native App; Handheld Device access eg. mobile rendering
Pricing: Flat recurring fee
Customer Support: 24/7 support
Company Location: UK based
