Product Description
Acoustic monitoring is a system that relies on sound to alert a central hub that something is happening in the environment. Over the last few years, acoustic monitoring has become an essential way to monitor those in care homes in a non-intrusive way.
By alerting care givers to potential movement, they can swiftly check on residents and patients before an accident occurs. Without the need for regular intrusive night time checks, service users can wake up feeling well-rested and content, making their time in the care home much more enjoyable.
Local staff activate Acoustic Monitoring as they come on shift at night and deactivate it in the morning. Monitoring can be activated per ward or individually per resident. Alert calls can be handled via a central station per ward, or over multiple wards or sites. Handling calls is easy, thanks to user-centric design of the event handler and smart messenger. Triggers for listen-in, talk back and play event can be automated or just one click away. If required, the system can also be used during the day to provide more intensive monitoring of care receivers with special needs.
Respecting residents’ privacy is of utmost importance. For this reason, appropriate usage procedures are to be established and adhered to. In-room indicators (visual and/or audio) can be used to let residents know when they are being monitored. When explained correctly, clients and their peers welcome the use of this system as the residents are no longer needlessly disturbed during the night.
While Acoustic Monitoring in general greatly improves efficiency, limitations of basic systems can lead to false alerts caused by environmental noise. Sounds such as flushing toilets, rain against windows, thunder, music, sirens, etc. can easily trigger attention-demanding alerts, even though the sound is not relevant to a resident’s assistance needs.
Traditional Acoustic Monitoring systems generate alerts based on either a volume threshold (1st generation) or a volume-over-time threshold (2nd generation). 3rd generation Acoustic Monitoring significantly builds on this by incorporating the ability to differentiate between different sounds. Patented state-of-the-art technology in advanced audio analytics means noises designated as not relevant can be filtered out or shown with a lower priority. The system can also be set up to alert staff to specific sounds which may cause or indicate resident distress.
By reducing false alarms, 3rd generation Acoustic Monitoring allows staff to focus better on genuine need, thereby further increasing efficiency and effectiveness.
2nd generation works together with 3rd generation. The proven reliability of 2nd generation systems can now be upgraded with 3rd generation functionality.
Product Features
Monitoring supports staff in improving care quality and resident wellbeing, while helping to reduce operational costs.
Benefits include:
- Faster response times
- Faster return on investment
- Fall prevention
- Reduced costs
- Better level of care
- Improved CQC rating
- Better information from alert triggering events
- More efficient deployment of staff
Other Product Details
Preferred Customer Size (users): Any size
Preferred Organisation Size: Any size
Hardware Compatibility: Desktop
Pricing: Capex/Subscription
Customer Support: 24/7 support
Company Location: UK based
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